Operational excellence team session

Reduce waste while protecting and redeploying your talent

People-First Lean Transformation
for your teams

Reduce waste. Protect expertise. Redeploy talent.

Tacklers Consulting Group is a UK-based Lean transformation and operational excellence partner. We work on-site at Gemba with your teams to reduce waste, improve flow, and redeploy talent into higher-value work without losing the expertise your organisation depends on.

Measurable Impact

Unlocked Capacity

High-Performance Habits

Operational Speed

Lasting Independence

Fun facts

500+
Individuals trained in Lean
4.8/5
Average rating
98%
Client satisfaction
10+
Years experience
Productivity improvement in action

Outcomes

Results, Not Reports.

Results That Stick.

  • Measurable impact on cost, flow, quality, and delivery
  • Unlocked capacity from the people and systems you already have
  • High-performance habits embedded into daily management
  • Operational speed through clearer handovers and faster decisions
  • Lasting independence so teams can sustain gains without us
People-first lean collaboration

People-First Lean

People-First Lean: Results Without the Risk

Lean has a reputation problem because too many programmes chase short-term cost and lose trust in the process.

Our approach is different. We reduce waste while protecting and redeploying talent into higher-value work. That preserves expertise, strengthens flow, and leaves your teams more capable than before.

  • Trust-Based Transformation
  • Waste-Free Workflows
  • Redeployed Talent
  • Retained Expertise
  • Sustainable Capability

Lean transformation services

Scalable Implementation. Evidence-Based Strategy. Objective Assessment.

You can start small with one value stream, or run a wider programme. Either is fine. We will tell you what makes sense once we see how work really flows.

Our approach

We use a four-stage method that keeps things clear.

1

Assess

We identify gaps, constraints, and value stream opportunities using observation, data, and team input.

2

Collaborate

We work on-site with the people doing the work. Improvements are tested in the real environment.

3

Upskill

We train teams to own the new processes. Leaders learn how to coach and sustain, not just approve.

4

Sustain

We build daily and weekly management routines so performance does not drift back.

Industries

Who we work with

We support regulated and high-stakes environments where capability and delivery discipline matter.

Aerospace & Defence

Aerospace & Defence

Programmes with tight controls, quality pressure, and complex handovers.

Explore sector
Healthcare & Life Sciences

Healthcare & Life Sciences

Improvement work in regulated, high-stakes service and production settings.

Explore sector
Energy Sector

Energy Sector

Operations where reliability, planning, and escalation discipline matter.

Explore sector
Public Sector

Public Sector

Process improvement for delivery teams balancing demand, risk, and accountability.

Explore sector
IT Services

IT Services

Lean thinking for digital work, service management, and cross-team flow.

Explore sector
Manufacturing

Manufacturing

Support for factories, production teams, and supply chains under pressure.

Explore sector

Our leadership

Founder-led, technically grounded

Tacklers is led by Audrey Nyamande-Trigg, an aerospace engineer and Lean transformation coach. She has led transformation work in high-stakes engineering environments and brings that same practical discipline into every engagement. Not to overcomplicate things. Just to make sure the work holds.

Audrey Nyamande-Trigg

Founder of TCG

Official business record: Companies House record

Credentials & Authority

  • Lean Six Sigma Certified
  • Private Pilot's Licence - PPL (A)
  • Bachelor's Degree
  • Aerospace Technology
Audrey Nyamande-Trigg

Frequently Asked Questions

Common questions

What does Genba or Gemba mean?

Both spellings refer to the real place where the work happens. We spend time there with your team to see what is slowing flow down and what will improve performance in practice.

What makes our approach different to others?

Our approach is people-first. We work on-site with your teams to build capability, improve flow, and redeploy talent into higher-value work as capacity opens up. We reduce waste while protecting and redeploying your talent so organisations retain expertise.

Which Lean tools do you actually use?

Common tools include Value Stream Mapping, 5S, Standard Work, Visual Management, and Structured Problem Solving. We choose tools to fit your environment and operating reality rather than forcing a one-size-fits-all approach.

How fast will we see results?

Quick "Just Do It" actions can deliver immediate impact. Structured Kaizen activity often creates results in days or weeks, while more complex improvements follow a defined implementation plan. The gains become sustainable when daily management practices are embedded.

What's the best place to start?

Start with a discovery call. If more direction is needed, an on-site assessment will identify where to focus and what will deliver the greatest impact.

What levels of support do you offer?

We offer standalone training, hands-on implementation support, on-site assessments, embedded consultants, and ongoing retainer services. The right mix depends on how much delivery support and internal capability building you need.

Our Blogs

From the blog

If you want operational excellence support that shows up in day-to-day work, start with a discovery call or request an on-site assessment. We will help you identify opportunities for improvement and define the first milestones together.

Start the right conversation

Ready to reduce waste, improve productivity, and build capability that lasts?

Book a discovery call or request an on-site assessment. We will identify where value is trapped, agree the right starting point, and define a practical route to lasting results.

Newsletter

Subscribe to Tacklers insight

Subscribe for occasional updates from Tacklers Consulting Group.